FAQ

Frequently asked questions

What Are Your Payment Methods?


1. Credit and Debit Cards
Cityofgodsonline.com accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Debit cards are also accepted as long as they have a Visa or MasterCard logo. These cards are secure and provide for the fastest order processing. For any of the following cards ( Visa Delta, Visa Electron, Switch/Maestro, Solo) you can use our PayPal checkout option which is quick and easy (you don't need a PayPal account to do this)
2. Paypal
PayPal payments are also accepted. Proceed through our online checkout and select PayPal as your payment.




When Will My Order Ship?


Please allow 1-3 business days for order processing before shipment. Business days are Monday-Friday, excluding holidays. Free and Economy shipping to Alaska and Hawaii can take up to 30 days. All orders are subject to inventory availability and order verification which can delay shipment. Please make sure to provide accurate billing and contact information to facilitate the order verification process. If we are unable to ship your order for any reason, we will notify you as soon as we are aware.




Due To COVID-19: Please Read


Under the circumstances, there may be some delays in delivery. In the case of international deliveries, you will likely experience a long delay. We suggest heading to your local City Of Gods to get ahead of the rush and beat potential online shipping delays this holiday. For specific delivery information: You can see the status of your order at any time in your customer account or under track my order. Once your order has shipped, you will receive an email with a tracking link where you can track your order to see estimated delivery dates and any updates from the carrier. Use our carrier websites to find out about their current delivery restrictions or delays in your area.




Be Safe


The best thing we all can do right now is to stay connected, listen and learn from each other, follow the instructions of our local governments and health organizations so that we can contain the spread of the virus and get back to normal as quickly as possible! Until then, we’re here for you wherever you are—in our store and online. City Of Gods-